Customer Reviews

I have regularly used Frank and PC Repairs over the last few years for many excellent support, advice and repair services.

 

Always helpful and never lets you down irrespective of problem requiring Frank’s expertise. Thanks a million, Frank.

Jack Letherbarrow
December 5, 2025

Frank was recommended to me from a friend and he’s turned out to be a life-saver regarding my partner’s laptop.

Long story short, partner had a cardiac arrest and as a result of that had short-term memory issues, so couldn’t remember his passwords to get into his laptops. Well Frank came over and sorted everything out for him and now my fella can use his laptops with no issues whatsoever. I would 100% recommend Harlow Computer Repairs and we have shared our experience with a few friends already. Also, Frank does not rip you off with over-inflated prices, he is worth his weight in gold. Harlow is very lucky to have such a brilliant and knowledgeable company on their doorstep.

Helen Donovan
December 5, 2025

Frank is always there to help with any issues.

 

Always giving advice and suggestions so we can even avoid getting into a problem in the first place.

Brenda Nichols
December 5, 2025

5 * Service !!
My computer packed up after trying to upgrade from windows 10 to windows 11 on a 2015 laptop.

 

After a while I was faced with just a blue screen I couldn’t get past. Hard drive had failed, but Frank was able to recover many of my files and transfer to a new laptop. Lots of advice received and he updated me throughout on WhatsApp, installed Norton and Microsoft package and organised folders and programs in a similar way I had set up on my old one.

 

Very thoughtful, very trustworthy and I wouldn’t hesitate to recommend him ! Thank you Frank.

Nicola
December 5, 2025

Absolutely amazing service… for those people who perhaps are not Computer minded may have reservations about having somebody look at their machine …

 

honestly this guy is so trustworthy.

 

I’ve used him for years and he always sort my Computer out at the drop of a hat, he is so polite friendly efficient and I highly recommend his services to anybody needing some computer repairs. THANK YOU SO MUCH! I appreciated you!

Dana Foster
November 25, 2025

Heard good things about Frank so contacted him about a computer problem I had.

He managed to talk me through what to do and solved the problem!

 

Fantastic! Brilliant service and would 100% recommend him and definitely use him again if I have problems. Thank you Frank! 👍⭐️

Sara Collins
November 16, 2025

Frank is knowledgeable, professional,

and fixes everything me and my laptop throw at him. I haven’t got a clue about these things, but Frank is very patient and explains what I need to know, and we appreciate everything he sorts out for us. I absolutely recommend him and his prices are very reasonable too.

Beverley
October 2, 2025

Just bought a new computer and in Franks safe hands all my data was transferred

and I was up and running again in no time.

Frank is effective, efficient and friendly and I wouldn’t hesitate to recommend him…..

Mike
October 2, 2025

Superb service from Frank as usual. Quick and efficient kept me updated every step of the way. Couldn’t recommend Frank highly enough

Jane Pengelly
October 2, 2025

Another great job from Frank, updating me to windows 11 on my 2018
Laptop. Thanks again Frank

David Larkin
October 2, 2025

Just want to say a HUGE thank you to Frank for his patience,

 

understanding with this dinosaur who has zero knowledge about technology. I wholeheartedly recommend !!!

Natalia Jannert
October 2, 2025

The fan wasn’t working on my laptop, within a couple of hours it was in Frank’s safe hands.

 

 

Got it back in less than 24 hours, repaired, windows 11 installed and with new anti virus protection. He kept me informed every step of the way. I highly recommend!

Clare Fletcher
September 19, 2025

I trust Frank implicitly.

 

 

He’s never let me down & although I live miles away he is always there to help over the phone or remotely. First rate service. A very likable, approachable guy. Xx

Sue Horswill
September 19, 2025

Frank saved me from disaster with my laptop.Very good service and kept up with information on progress.When I received the laptop back it was working well except the audio was not functioning.I gave him a call to book another appointment.He called back and remotely connected with my pc and fixed the problem.I didn’t expect that as he was rushing to go out with his wife.Anyway, I hope he’s not getting divorced because of me. What a great bloke and an excellent service at good prices

Robert Dean
August 9, 2025

Fixed up my software brilliantly. 10/10

David B
August 9, 2025

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