Customer Reviews

Frank was super helpful transferring some old VHS footage onto DVD.

 

He was very knowledgeable with all my questions and completed the transfer quickly. šŸ‘ even sent my snippets of the copies to update me on how things were going. We are so happy that we can now watch these videos from our childhood.

Vicky Pay
February 25, 2026

I have used Harlow Computer Repairs twice now and Frank is truly the best!

 

He gives you updates and advice the whole time which is really helpful, is very quick

and also just a really lovely person! I feel really lucky to have found this company and reccomend him to anyone who needs help with there computer, thanks again Frank (and franks helper Lance) Truly incredible service šŸ™‚

Poppy Evans
February 25, 2026

Frank has recently converted several cine films and videos for us, as a surprise Christmas present!

 

He meticulously cleaned and enhanced the old cine film footage, and saved everything to USB within just 2 days. His communication throughout was brilliant. Our precious memories have been restored and saved to digital, and will be treasured forever. Frank is a pleasure to work with, and I’d highly recommend him.

Helen Littleford
December 27, 2025

Frank came my way as a triple recommendation for a desperate online community request to save a video from a wasted SD card.

There was nothing to save from it, as it was indeed too wasted.

However, getting to know Frank and his gentlemanly way of being of great help beyond of what I originally requested was just as nice to strengthen my hope in humanity.
Just wishing he was my real life friend, honestly.

Viorel Popescu
December 16, 2025

An absolutely excellent service from Frank.

 

He was patient and excellent in communicating with me at every step of the way.
I can thoroughly recommend him.

Very fair and reasonable too.
I would not hesitate in using him again.

Penelope Bland
December 16, 2025

Brilliant work from Frank and super fast turnaround.

 

Also loved the updates throughout the work.

Mark
December 16, 2025

I have regularly used Frank and PC Repairs over the last few years for many excellent support, advice and repair services.

 

Always helpful and never lets you down irrespective of problem requiring Frank’s expertise. Thanks a million, Frank.

Jack Letherbarrow
December 5, 2025

Frank was recommended to me from a friend and he’s turned out to be a life-saver regarding my partner’s laptop.

Long story short, partner had a cardiac arrest and as a result of that had short-term memory issues, so couldn’t remember his passwords to get into his laptops. Well Frank came over and sorted everything out for him and now my fella can use his laptops with no issues whatsoever. I would 100% recommend Harlow Computer Repairs and we have shared our experience with a few friends already. Also, Frank does not rip you off with over-inflated prices, he is worth his weight in gold. Harlow is very lucky to have such a brilliant and knowledgeable company on their doorstep.

Helen Donovan
December 5, 2025

Frank is always there to help with any issues.

 

Always giving advice and suggestions so we can even avoid getting into a problem in the first place.

Brenda Nichols
December 5, 2025

5 * Service !!
My computer packed up after trying to upgrade from windows 10 to windows 11 on a 2015 laptop.

 

After a while I was faced with just a blue screen I couldn’t get past. Hard drive had failed, but Frank was able to recover many of my files and transfer to a new laptop. Lots of advice received and he updated me throughout on WhatsApp, installed Norton and Microsoft package and organised folders and programs in a similar way I had set up on my old one.

 

Very thoughtful, very trustworthy and I wouldn’t hesitate to recommend him ! Thank you Frank.

Nicola
December 5, 2025

Absolutely amazing service… for those people who perhaps are not Computer minded may have reservations about having somebody look at their machine …

 

honestly this guy is so trustworthy.

 

I’ve used him for years and he always sort my Computer out at the drop of a hat, he is so polite friendly efficient and I highly recommend his services to anybody needing some computer repairs. THANK YOU SO MUCH! I appreciated you!

Dana Foster
November 25, 2025

Heard good things about Frank so contacted him about a computer problem I had.

He managed to talk me through what to do and solved the problem!

 

Fantastic! Brilliant service and would 100% recommend him and definitely use him again if I have problems. Thank you Frank! šŸ‘ā­ļø

Sara Collins
November 16, 2025

Frank is knowledgeable, professional,

and fixes everything me and my laptop throw at him. I haven’t got a clue about these things, but Frank is very patient and explains what I need to know, and we appreciate everything he sorts out for us. I absolutely recommend him and his prices are very reasonable too.

Beverley
October 2, 2025

Just bought a new computer and in Franks safe hands all my data was transferred

and I was up and running again in no time.

Frank is effective, efficient and friendly and I wouldn’t hesitate to recommend him…..

Mike
October 2, 2025

Superb service from Frank as usual. Quick and efficient kept me updated every step of the way. Couldn’t recommend Frank highly enough

Jane Pengelly
October 2, 2025

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