Phoned Frank who I had never contacted before with a self inflicted security issue.
Frank was very friendly, helpful and reassuring. Took my lap top and within just a few hours had rectified my issue, checked and updated it.
Explains things very simply so you understand, does what he has agreed with you very efficiently and best of all very reasonably priced. I would definitely recommend Frank and Harlow Computer Repairs
and will be my first port of call if I have further issues.